Privacy
It is important that you know that this entire Web site is under our control.
Novel Products, Inc. has created this privacy/security statement in order to
demonstrate our firm commitment to your privacy and security. The following
paragraphs disclose our information gathering and dissemination practices for
our website, novelproductsinc.com.
We use your IP address to help diagnose problems with our server, and to administer
our Web site. Your IP address is used to gather broad demographic information.
When you request a page from our server, some information about your visit is
automatically stored in a log file. This information includes the Internet address
of your computer, the time and date of your request, the type of browser you
use and sometimes the address of the page from which you came. This information
does not contain your name or e-mail address. We analyze the log files to learn
what products customers visit most often and when they visit them. With this
information we are able to use our resources effectively and improve the content
of our site.
The only time that your identity is known to us is when you complete a sales
transaction or when you log on as a returning visitor. Novel Products, Inc.
does not disclose the information gathered on the site to others.
COOKIES
Our site uses cookies to keep track of your shopping cart. We use cookies to
save your password so you don't have to re-enter it each time you visit our
site. When you engage in a shopping basket activity, the program places a cookie
on your computer containing a unique and anonymous shopper ID number. When you
go to check out or look in your shopping basket, the program will look at the
cookie to find your shopper ID number. The cookies expire and disappear after
24 hours.
Our site's registration form requires users to give us contact information
(like their name and email address). We use customer contact information from
the registration form to send the user information about our company. Users
may opt-out of receiving future mailings; please see the choice/opt-out section
below.
This site contains links to other sites. Novelproductsinc.com and any other
domain owned by Novel Products, Inc., is not responsible for the privacy practices
or the content of such Web sites.
Our site uses an order form for customers to request information, products
and services. We collect visitor's contact information (like their email address)
and financial information (such as their account or credit card numbers). Contact
information from the order form is used to send orders and information about
our company to our customers. The customer's contact information is also used
to get in touch with the visitor when necessary. Users may opt-out of receiving
future mailings; please see the choice / opt-out section below. Financial information
that is collected is used to bill the user for products and services.
SPAM
We dislike SPAM e-mail just as much as you. When you visit or shop with novelproductsinc.com,
you will not receive unsolicited mass audience e-mail. If you elect to do so,
we will e-mail you notices of new products, special promotions and/or events.
All of our e-mail services are opt-in, which means that you must actively tell
us to send you e-mail.
SECURITY
This site has security measures in place to protect the loss, misuse and alteration
of the information under our control. Novelproductsinc.com uses state-of-the-art
secured sales technology. Sensitive information, such as your credit card numbers,
mailing addresses and other personal data are only transmitted over the Internet
using 128-bit encryption - the highest form of security in commercial use.
CHOICE / OPT-OUT
Our site provides users the opportunity to opt-out of receiving communications
from us at the point where we request information about the visitor.
This site gives users the following options for removing their information
from our database so as not to receive future communications or to no longer
receive our service.
- You can send email to novelproductsinc@novelproductsinc.com
- You can call us on the phone toll-free at 1 (800) 323-5143
- You may fax us at (815) 624-4866
CORRECT / UPDATE
Our site gives users the following options for changing and modifying information
previously provided. Please do one of the following:
- You can send email to novelproductsinc@novelproductsinc.com
- You can call us on the phone toll-free at 1 (800) 323-5143
- You may fax us at (815) 624-4866
CONTACTING THE WEB SITE
If you have any questions about this privacy statement, the practices of this
site or your dealings with our Novel Products, Inc., please contact:
Novel Products, Inc.
P.O. Box 408
Rockton, IL 61072-0408
novelproductsinc@novelproductsinc.com
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