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Privacy


It is important that you know that this entire Web site is under our control.

Novel Products, Inc. has created this privacy/security statement in order to demonstrate our firm commitment to your privacy and security. The following paragraphs disclose our information gathering and dissemination practices for our website, novelproductsinc.com.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information. When you request a page from our server, some information about your visit is automatically stored in a log file. This information includes the Internet address of your computer, the time and date of your request, the type of browser you use and sometimes the address of the page from which you came. This information does not contain your name or e-mail address. We analyze the log files to learn what products customers visit most often and when they visit them. With this information we are able to use our resources effectively and improve the content of our site.
The only time that your identity is known to us is when you complete a sales transaction or when you log on as a returning visitor. Novel Products, Inc. does not disclose the information gathered on the site to others.

COOKIES

Our site uses cookies to keep track of your shopping cart. We use cookies to save your password so you don't have to re-enter it each time you visit our site. When you engage in a shopping basket activity, the program places a cookie on your computer containing a unique and anonymous shopper ID number. When you go to check out or look in your shopping basket, the program will look at the cookie to find your shopper ID number. The cookies expire and disappear after 24 hours.

Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company. Users may opt-out of receiving future mailings; please see the choice/opt-out section below.

This site contains links to other sites. Novelproductsinc.com and any other domain owned by Novel Products, Inc., is not responsible for the privacy practices or the content of such Web sites.

Our site uses an order form for customers to request information, products and services. We collect visitor's contact information (like their email address) and financial information (such as their account or credit card numbers). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; please see the choice / opt-out section below. Financial information that is collected is used to bill the user for products and services.

SPAM

We dislike SPAM e-mail just as much as you. When you visit or shop with novelproductsinc.com, you will not receive unsolicited mass audience e-mail. If you elect to do so, we will e-mail you notices of new products, special promotions and/or events. All of our e-mail services are opt-in, which means that you must actively tell us to send you e-mail.

SECURITY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Novelproductsinc.com uses state-of-the-art secured sales technology. Sensitive information, such as your credit card numbers, mailing addresses and other personal data are only transmitted over the Internet using 128-bit encryption - the highest form of security in commercial use.

CHOICE / OPT-OUT

Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.

This site gives users the following options for removing their information from our database so as not to receive future communications or to no longer receive our service.

  1. You can send email to novelproductsinc@novelproductsinc.com
  2. You can call us on the phone toll-free at 1 (800) 323-5143
  3. You may fax us at (815) 624-4866

CORRECT / UPDATE

Our site gives users the following options for changing and modifying information previously provided. Please do one of the following:

  1. You can send email to novelproductsinc@novelproductsinc.com
  2. You can call us on the phone toll-free at 1 (800) 323-5143
  3. You may fax us at (815) 624-4866

CONTACTING THE WEB SITE

If you have any questions about this privacy statement, the practices of this site or your dealings with our Novel Products, Inc., please contact:

Novel Products, Inc.
P.O. Box 408
Rockton, IL 61072-0408
novelproductsinc@novelproductsinc.com

Download Order Form

We are always happy to take your order or provide assistance over the phone.

Please call us toll-free at
(800) 323-5143.

 

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Call toll-free: (800) 323-5143
or
Phone: (815) 624-4888
Fax: (815) 624-4866
Email: Info@NovelProducts.com

Novel Products, Inc.
P.O. Box 408
Rockton, IL  61072-0408